Finance Operations Manager

About OnlinePajak

OnlinePajak,  an Achilles Systems company, is a non-typical SaaS company based in Indonesia that provides enhanced tax processing services to thousands of Indonesian taxpayers, both individuals, and companies. Founded in 2015, OnlinePajak aims to revolutionize the way taxes, invoices, and payrolls are processed in Indonesia. It has grown to become one of the fastest-growing startups in the country, processing more than 10% of Indonesia's economy through its platform.

Backed by prominent investors such as Sequoia Capital, Tencent, Warburg Pincus, VISA, Altos Ventures, Alpha JWC Ventures, Endeavour Catalyst, and Global Innovation Fund, OnlinePajak has offices in Indonesia, Sydney, and Singapore. The company's diverse and ambitious team is committed to delivering high-quality products, services, and processes.

Our Culture

At OnlinePajak, our most valuable resource is our people. We believe OnlinePajak characterized by open communication, collaboration, and respect. In addition, we foster a culture of learning and development as a sustainability goal for the organization while we claim that we are diverse, and jubilant about what we do.

Join our dynamic team at OnlinePajak and be part of our mission to revolutionize the way taxes, invoices, and payrolls are processed in Indonesia. Apply now for the Finance Operations Manager position and let's grow together!

Role Purpose

The Finance Operations Manager is responsible for overseeing the daily financial operations of the organization, ensuring compliance with financial regulations, managing financial systems, and optimizing processes for efficiency.

Responsibilities:

• Develop and implement financial operations policies and procedures to streamline processes and improve efficiency
• Oversee daily operational activities to ensure high performance and compliance
• Prepare and present operational performance reports to senior management
• Monitor and manage transactional processes for accuracy and efficiency
• Collaborate with product management teams to support product launches and enhancement
• Lead cross-functional teams to resolve operational issues
• Manage relationships with financial institutions and key partners (Banks, Payment Gateway, etc.)
• Analyze operational metrics to identify trends and areas for improvement
• Support implementation of new technology solutions and upgrades automation process
• Coordinate with compliance teams to adhere to regulatory requirements
• Participate in strategic planning to align operational capabilities with business goals
• Conduct root cause analysis of operational disruptions and implement corrective actions
• Ensure data integrity and security in all operational activities

Requirements:

• Bachelor degree in Accounting, Finance, or related field
• Minimum of 6-8 years of experience in financial operations, accounting, or a similar role
• Working experience in IT / SaaS industry related will be an added advantage
• In-depth knowledge of financial regulations, reporting standards, and tax laws
• Strong analytical and problem-solving skill
• High attention to detail and accuracy
• Strong organizational and negotiation skills

• Opportunity to make impact to the country and revolutionizing the way companies and individuals process taxes, invoices, and payrolls in Indonesia
• Opportunity to work in lean organization with international set of team
• Competitive compensation based on performance and benefits to support your well-being
• Facility to get strong personal and professional development